This is an excerpt from the entry I submitted for the L2 Story Writing Contest. The objective of the chervaloo is to write a story/experience that could create a positive IMPACT to my colleagues.
The moment I stepped inside for the interview, I told myself that “This is where I want to work”.
After several hours of patiently waiting, I got the job. Needless to say, my excitement was indescribable. 5 years ago, there weren’t many call centers around and securing employment in such was quite an accomplishment then.
Years pass by and for a while, there came a point when I was waning on this job. I got tired and exhausted between dealing with difficult clients and issues and working on night shift that absolutely drains out my power. I was on the verge of quitting. I probably have said it a hundred times, yet 5 years later, I am still here. That is 5 years of hard work, non-stop talking and troubleshooting, continuous exams and trainings, 101% patience, tons of laughter and many wonderful memories. I have survived 5 long years of working in a pressure-infested environment — where only the fittest survive. Amidst all the issues and politics and rejection (from the one and only other position I applied in), I managed to stay. Inspite of all the hangovers and frustrations and broken promises and small pay, I chose to stay.
So, why am I keeping this job?
Although the kind of work that I do may have been often typecasted, often the last resort or the quickest way to landing a job, I am (still) loving it because there is so much more to it than meets the eye. I may not be getting a great deal of cash from it but nonetheless, it’s helping me pay my obligations. In fact, it helped me finance my brothers’ college education in a private University.
I am keeping my job not because I have high hopes that it could make me wealthy someday. It’s sort of surreal because nobody gets rich being a slave to someone else. This is true for most of us. I, for example, have worked non-stop in this company for years, have gained (approximately) 1Million in my account — less the taxes, credit card, loans, allowances, tuitions, food, gimmicks and other miscellaneous, making me P1000 worth at this moment — but I haven’t got enough savings to buy a house and lot for my parents or cannot afford the luxury to spend thousands for an out-of-the-country trip. Let’s say, everything’s just break-even.
But why keep a job that doesn’t offer financial freedom or at least, something that offers better pay?
For me, my greatest emotional connection with the company I work with stems from a lifelong love of FUN and LEARNING at the same time. This job will never get me rich, I’m pretty sure, but I am (still) keeping it. What I have learned and experienced from this job will not amount to anything. I’ve met the best and the worst souls in my lifetime here. I have lost yet I have gained too. In this world, we don’t have to love everything that we do, but we need to find happiness and meaning in most of them, esp. in our professional work. Life is not just about how much you’re earning. You can have piles of money, but if you’re not living the life you want to live, you won’t be able to buy enough things to make up for it. Working here may not be handsomely rewarding money-wise, it’s full of bad leadership and work politics but admit it, there is no workplace like L2. You have to accept the fact that almost all companies out there have the same issues too, it could be even worse. There maybe a lot of reasons why you shouldn’t stay but there are reasons too on why you should. If you think your efforts are not being noticed, maybe, you need to try a little harder. Let the quality of your work “speak” for you and in God’s time, who knows, maybe things will be a lot better for you.
While I’m not really the bandwagon type, I am not saying that I’m staying here all the days of my professional life, but for now, I’m still getting all I can out of it. I have yet to accomplish security, stability, financial freedom but I am getting there, [hopefully] soon. Having a job is already an accomplishment but keeping it makes it more challenging. Asking me how I survived it? Keep a positive state of mind, learn to love whatever you’re doing and keep it cool…I am sure, you’ll definitely reach 5 years and beyond.
It’s funny how people can change mind quickly and easily. I posted this because I have a strong feeling that I am resigning very soon. Working here has just gotten worse. To the management or to whoever responsible for making up all the perfect policies and metrics and everything, the heaven with you!!!
I got a major nosebleed coming up with all these, nearly downed on my own blood and yet, you haven’t even paid me a penny for this ESSAY!! Where is my 20,000 pesoses?
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